AI Chatbot is a software application simulating interactive human conversations through voice commands or text chat. It uses AI and Natural Language Processing (NLP) to understand what humans want instead of providing direct contact with a live human agent. It guides them to get the desired results with the least effort on the customer’s part.
Chatbots, with their advanced capabilities, are widely considered to be one of the most promising and advanced ways of communicating between machines and humans. They do this by leveraging speech recognition technology and efficient proofreading processes.
Chatbots act as artificial conversational agents for information gathering, request routing, or customer service. While some chatbot applications use natural language processors, extensive word classification processes, and compiled AI, others generate responses using general keywords and customary phrases from a library or database of relevant text annotations.
Some Important Facts and figures About AI
With 150 million people using AI chatbots, the demand for chatbot applications is skyrocketing. The market for chatbot technology companies has become challenging to handle as competition has increased, with many tech companies clamouring to provide the same services. However, not all chatbots are created equal.
To help businesses find the most effective, we have assembled the best 12 chatbots for specific businesses.
They can be categorized based on purpose: e-commerce, finance, news, entertainment, education, productivity, health, etc.
Top 12 Popular chatbots
ChatGPT
ChatGPT is a highly advanced language model developed by OpenAI. It is trained on various Internet texts and can generate human-like text based on the input received. ChatGPT is a powerful tool for various applications, such as AI chatbots, language translation, and content creation. The model has a broad understanding of language and context, allowing it to generate relevant and coherent responses.
ChatGPT is also highly versatile and capable of handling a wide range of topics and genres, from technical discussions to creative writing. Its advanced features make it popular for businesses and organizations seeking to automate or enhance language-related tasks.
In addition, if you are willing to empower your business with ChatGPT, revolutionize customer interactions, simplify language communication, and generate top-notch content to drive your business to new heights.
Work with the best AI development company to get the best AI chatbot development services. ChatGPT represents a significant step in developing AI and its ability to understand and generate human language.
Kuki Chatbot
Kuki was founded by Sanzhu in 2005 and developed using Pandorabots AIML technology. It uses keywords to understand natural language. It has won the Lobner Prize in the Turing Test Competition five times (2013, 2016, 2017, 2018, and 2019) and holds the world record.
You can chat with Kuki on Facebook Messenger, Kik Messenger, Telegram, and Twitch group chats.
Kuki introduces himself as an artificial language entity activated in a computer lab in Metaverse on 2 March 2003.
Replica Chatbot
Replica is an Artificial Intelligence (AI) based chatbot software launched in early 2017. The team is comprised of software engineers from Moscow who moved to California, USA.
The main goal of Replica is to allow users to gradually replicate their best friend’s personality through artificial intelligence by memorizing conversations and talking through text messages. The more the user interacts with the application, the more the artificial intelligence (AI) sounds like the user. The application has an indicator showing how much the AI has developed, up to level 50.
Google Assistant
Google Assistant is an artificial intelligence (AI)-based virtual assistant developed by Google for smartphones and smart devices. It can use natural language processing for two-way communication. The assistant can search the internet, adjust phone settings, schedule events and alarms, and display information from the user’s personal Google account.
In 2018, Google launched Duplex, an extension of Google Assistant that can have natural conversations by imitating human voices, indistinguishable from automated calls. The assistant can complete tasks autonomously, such as calling a barber shop to book a briefing, calling an advertisement to confirm holiday opening hours, or scheduling a restaurant reservation.
While Duplex can do most tasks autonomously, it can identify situations where it cannot and signal to a human operator that the task is complete. Duplex is designed to speak in a more natural language and voice, including language disfluencies like filler words like “uh” and “hmm” and using common phrases like “gotcha” and “mhm”, as well as more human tone and reaction lurking.
SIRI
Siri is an AI-based virtual assistant part of Apple’s operating system.
Whether driving or running around, this AI tool can send text messages and make calls for you. It can even read out your messages on your iPhone or iPod. It can also handle device setup, schedule events and reminders, search the internet, and translate words and phrases from English to other languages.
For example, “Hey Siri! Call mom on speaker,” “Hey Siri, wake me up at 7am,” “Split a Rs. 500 bill three ways!” and more.
Woebot
Clinical psychologist Alison Darcy created Woebot at Stanford University. In 2018, it was launched as an iOS app. Woebot uses cognitive behavioural therapy to provide scripted responses to users.
When finding someone you want is logistically impossible, the app presents as an automated therapist. The field of digital mental health has become a multi-billion dollar industry, including more than 10,000 apps. But Woebot is one of the few apps that use artificial intelligence to adopt the principles of cognitive behavioural therapy, a typical technique used to treat depression and anxiety. Woebot aims to use natural language processing (NLP) and learn to mimic conversational responses, remember past conversations, and provide advice on worry, sleep, and stress.
IBM Watson Assistant
Tech giant IBM, one of the leaders in the artificial intelligence industry, has created Watson Assistant, one of the most advanced AI chatbots on the market.
It is a question-answering computer system that can answer questions asked by users in natural language. IBM built it to apply advanced natural language processing, knowledge representation, machine learning, information retrieval, and automated reasoning technologies to open-domain question answering. Therefore, unlike other AI chatbots, it can detect when clarification is requested, search for answers, and direct users to customer service or human agents.
Imperson
Imperson is one of the leading conversational AI chatbot platforms. This AI bot can support audio, video, VR, and AR on all major messaging platforms and is a full-service creative studio dedicated to developing premium business chatbots. It uses artificial intelligence (AI) to recognize user behaviour and generate corresponding responses in real time. Its purpose is to enable businesses to convert contacts into sales.
Due to its high price! Small businesses have more practical choices, but it is suitable for big brands who want to gain more in the chatbot game. Its partners and customers include Microsoft, Amazon, Disney, and National Geographic.
Mass marketing and telemarketing need to be updated. In the digital marketing era, customers want fast responses and immediate resolutions to their queries. It is necessary in online business and will be considered the most essential key marketing strategy.
Botsify
Botsify is a simple chatbot creation platform that does not require any professional coding language skills. Users can develop advanced chatbots for sales, customer service, education, or HR departments. The platform has features such as stories, conversational forms, bot learning, and chatbot training.
Its features include integration with websites like Amazon, Slack, and Facebook, story trees, and educational chatbots.
Suppose the Botsify chatbot is unable to answer any questions. It provides push notifications and transfers the query to a human service agent. This is Botsify’s most attractive feature. Many big brands, including Shazam and Apple, use Botsify to design their chatbots.
ManyChat
ManyChat Bots
ManyChat is one of the best marketing automation platforms so far. It is a chatbot platform that Mikael Yan and Antony Gorin founded in 2015. It allows users to create chatbots without using Messenger, Email, SMS, WhatsApp, or Instagram. Businesses can create a chatbot in five minutes without using any code.
It also offers powerful growth tools to build relationships with customers. It can boost sales, get contact information, book meetings, sell products, and even get leads or launch marketing campaigns.
The platform integrates with HubSpot, CoverterKit, MailChimp, Shopify, and Google Sheets. It also offers various templates and interactive and customized content for businesses.
Bold360
Bold360 Words
Bold360 is a solution for companies of all sizes who want to enhance customer relationships. The chatbot creation tool allows you to develop intelligent bots. These bots guide visitors through a personalized buyer’s journey and improve the approach to product selection. It supports advanced reporting and analytics to gain in-depth information about your target customers.
It has omnichannel live chat support, reporting, and analytics, supporting more than 40 languages.
It’s Alive
It’s Alive, an AI-based chatbot best suited for Facebook chatbot builders. The tool automates conversations for startups, influencers, agencies, and brands.
It’s Alive, a chatbot creation platform that helps automate customer interactions. Bots created using the Chatbot tool can interact with users.
Its key features include email notifications, multilingual communications, lead generation forms, complete analytics, and KPIs.
Conclusion
AI chatbot programs differ in operation and actions. If you have a team of programmers, the most accessible tool for making a chatbot is Pandora Bot.
For sales and marketing people, ManyChat is the most suitable choice. The most effective tools for creating chatbots for integration with social media platforms, websites, and CRMs include Bold360 and Boqi. In the comments, let us know which chatbot your brand uses and what your favourite features are.
